Business
Managed IT
YCG Network Management is our complete managed IT service. We take responsibility for your computers, servers, network, accounts and vendors, so you have one team accountable for all of it.
Talk with usWest Palm Beach · Since 2004
Managed IT and cybersecurity for Palm Beach County businesses.
One local team accountable for your computers, servers, network, accounts and vendors. We recommend only what your business needs and explain it in plain terms.
Already on the phone with us? Download the remote support tool. Se habla español.
01 / Services
Security, support and backup from one team.
Most businesses start with a few core services and add more as they grow. We'll help you choose.
Security
Managed Endpoint Security
Basic, Enhanced and Advanced packages. Each builds on the one before it, from Windows patching and 24/7 threat detection up to application allowlisting.
Talk with usSecurity
Email Security & Training
We filter what reaches your inbox and train your team to recognize what slips through.
Talk with usCloud
Microsoft 365
We set up, license and protect the Microsoft 365 accounts your team uses every day.
Talk with usContinuity
Backup & Cloud Files
We protect your data on site and in the cloud, and give your team a secure way to store and share files.
Talk with usCompliance
Compliance Programs
Structured programs that help your business meet industry security requirements and show your work when asked.
Talk with us02 / Who we serve
Providing Just the Right Amount of IT® (For Your Business).
Managed IT and cybersecurity for offices across Palm Beach County and the Western Communities.
- 01
Medical and healthcare offices
Our HIPAA Compliance Program includes documentation for auditors, insurers and regulators.
- 02
Financial businesses
Tax preparers, accountants, auto dealers and mortgage brokers get an FTC Safeguards Rule program with regular network scans to find security gaps.
- 03
Construction and engineering firms
Egnyte centralizes project files for remote access, alongside security and compliance processes for your business.
- 04
Small offices
YCG Network Management gives your office one local team for computers, servers, network, accounts and vendors.
03 / How it works
Getting started takes three steps.
Step 1
Talk with us
Tell us how your business works, what worries you, and what's working well today.
Step 2
Review your setup
We assess your computers, network and accounts to find real risks, not just a sales list.
Step 3
Get a clear recommendation
A plain-language plan with just the right amount of IT for your business, and nothing you don't need.
Remote session in progress
Call first so a technician is ready, then download the secure Splashtop SOS tool and read them the session code.
04 / Cyber insurance
Bring us your cyber insurance application before renewal.
Cyber insurance carriers now require specific security controls before they'll write or renew a policy. We'll review your application with you, walk through the security questions together, and point out where our services may apply. Requirements and coverage decisions are up to each carrier.
Controls insurers ask about
- Multi-factor authentication
- 24/7 threat detection and response
- Patch management
- Secure tested backups
- Email security
- Security awareness training
- Incident response plan
- Vulnerability scanning
- Password and credential protection
- Network security
- Written security policies
05 / Why YCG
A Palm Beach County team that answers when you call.
2004Serving businesses since
Local since 2004
Serving businesses throughout Palm Beach County and the Western Communities since 2004.
Security first
Every recommendation starts with keeping your data and your business safe.
Long-term relationships
Most of our clients have worked with us for 15+ years.
Same-day help, in English or Spanish
Same-day help is often possible, depending on the job, so call and ask. Se habla español.
06 / Service area
Based in western Palm Beach County.
Our office is at 2711 Vista Pkwy, Suite B13 on the second floor in West Palm Beach. We support businesses in the Western Communities and across Palm Beach County, and remote support works wherever you are. You can also drop off a computer at our office for diagnosis, cleanup or repair.
- West Palm Beach
- Wellington
- Royal Palm Beach
- Lake Worth
- Palm Beach Gardens
- Boca Raton
- Loxahatchee
- Western Communities
Visit the office
2711 Vista Pkwy, Suite B13
West Palm Beach, FL 33411
Second floor · Suite B13
What does YCG Network Management include?
It's our complete managed IT service. We take responsibility for your computers, servers, network, accounts and vendors, with proactive monitoring and maintenance, technology planning and budgeting, and vendor and license management.
Do we need a managed IT plan to work with you?
No. Remote Support, On-Site Service and In-Office Service are available when you need them. Priority Plans give you prepaid blocks of service hours with priority scheduling, in 10- and 20-hour blocks.
Can you help us with HIPAA or the FTC Safeguards Rule?
Yes. Our Compliance Programs help your business meet industry security requirements and show your work when asked, including documentation for auditors, insurers and regulators.
Can you help with our cyber insurance application?
We'll review your application with you, walk through the security questions together, and point out where our services may apply. Requirements and coverage decisions are up to each carrier.
Can you fix a problem remotely?
Often, yes. Call (561) 337-6972 first, then download the Splashtop SOS remote support tool so a technician can connect over a secure connection.
Can I drop off a computer?
Yes. Bring it to 2711 Vista Pkwy, Suite B13 on the second floor in West Palm Beach, for diagnosis, cleanup or repair.
Can I get same-day help?
Same-day help is often possible. It depends on the job, so the fastest way to find out is to call.
Do you offer support in Spanish?
Yes. Se habla español.